Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?

Shipping on all orders free shipping! You only need to choose the free shipping option, of course it is the slower shipping method.

Which payment methods are accepted in the Online Shop?

we accept payments for orders:Credit Cards: Visa, MasterCard, Discover, and American Express – Card must have a billing address that can be verified through your issuing card company.
PayPal: PayPal allows members to have one personal account linked to any bank account or credit card for easy payment.

How long will delivery take?

United States, United Kingdom,Canada,Australia requires 12 -20 days of transit time,Other Countries transit time 12-25 day

How secure is shopping in the Online Shop? Is my data protected?

We strictly abide by the laws of various countries, and the collected data is only used to serve your order. All data is encrypted and transmitted, and there is no risk of leakage. For details, please click our privacy policy

What exactly happens after ordering?

We will arrange the speed test to age your lamps, until we confirm that it is in good condition, we will not send the goods to you, which may take 24-48 hours

Do I receive an invoice for my order?

Yes, we will send you the invoice together with the goods

Send us an email

    +86 13682393918
    I am your customer service: LEVI
    You can contact me at any time
    I am happy to work for you.

    1F,Building H,
    Creative Industry Park,
    zhangge Road,Fucheng Street,
    Longhua district, Shenzhen, China.

    7 Days a week
    Contact Us 24 Hours a day